FlexyCall  ("FlexyCall " or "we", "us", or the "Company") feels you have a right to know what information we collect when you visit our website (“Platform”). By making an enquiry or visiting this site, you consent to the collection, use and transfer of your information under the terms of this policy. This document explains how we collect, use, share, and protect your Personal Information. If you do not want us to handle your personal information in this manner, please do not use the FlexyCall Platform. Our company may collect, store and use the following kinds of personal data: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views. Information that you provide to us for the purpose of registering with us (including your full name, contact address, email, contact telephone number, username and password). Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters. Any other information that you choose to send to us.



We collect information that you voluntarily share with us through the FlexyCall Platform.

If you are using the FlexyCall Platform to request professional cleaning services, you may give us:

Contact information, such as your name, home address, telephone number, and email address.

This might be also information about your home, such as the number of premises, the post code where your home is located and similar.

Billing information, regarding your PayPal other digital payment accounts

Ratings and reviews of the service professionals you engage through the FlexyCall Platform

If you participate on the FlexyCall Platform as a professional cleaner, you may give us:

Contact information, such as your name, email address, mailing address, and phone number

Log-in information, including your FlexyCall Platform username and password

Application information, if requesting consideration to participate as a service professional through the FlexyCall Platform, such as your experience, skills, eligibility to work, and availability

NinO, if you are a cleaning professional who wishes to participate on the FlexyCall Platform and you are selected for a background check


A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. Our Platform use cookies to distinguish you from other users. This helps us to provide you with the best possible experience when you browse our websites and also allows us to improve our Services. Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites.

e) Information Third Parties Provide About You

We may supplement the information we collect about you through the Handy Platform with records received from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you. For example, websites on which we have placed advertisements, such as Google, may tell us which ads about Handy you clicked. This is often called "conversion tracking."



We use the information we collect to serve our customers, consider applicants, market and promote our services, and improve your experience at the FlexyCall Platform. Information submitted to FlexyCall Platform through the forms on our site will not be shared with any outside organizations. We respect the privacy of our visitors and clients. We will, on occasion, send emails to visitors about special offers and updates to our website. Should you receive an unwanted email from FlexyCall Platform, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to be removed from future direct emails.

By submitting your information to us, you are consenting to the uses we describe above. If you do not consent to these uses, we suggest you opt out where available, activate blocking technology if available in your browser, or choose not to submit your data. Information submitted through online forms will not be shared with third parties. Of course, it is your option to provide information about yourself to us.



The security and confidentiality of your Personal Information is important to us. We have implemented technical, administrative, and physical security measures to protect your Personal Information from unauthorized access or disclosure and improper use. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, FlexyCall Platform can’t ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Remember to sign out of your account where applicable and close your browser window when you have finished your work, so that others cannot access your personal information. If you choose to visit any part of FlexyCall website, your visit and any dispute over privacy is subject to this notice and our Terms and Conditions, including disclaimers of warranties and application of the law of the United Kingdom. If you have any concern about privacy at FlexyCall Platform, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it..



If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date below. If you have concerns, please check this policy and the Terms and Conditions of Use before submitting information to the site.


Last updated: August 23, 2017